Tabaarak ICT Solutions has officially achieved the prestigious ISO 9001:2015 Quality Management System Certification, marking a significant milestone in the company’s longstanding commitment to excellence, accountability, and internationally recognized standards. To commemorate this achievement, Tabaarak hosted a high-level event attended by leading government officials, academicians, partners, and stakeholders from across Somalia’s public and private sectors.
The Origins of Tabaarak and Its Influence on Somalia’s ICT Sector
Founded nearly two decades ago during a challenging period in Somalia’s recent history, Tabaarak ICT Solutions emerged at a time when businesses and public institutions relied heavily on manual, paper-based systems that hindered efficiency and growth. Driven by young Somali innovators who believed technology could surmount these barriers and usher Somalia into the global digital era, Tabaarak set out with a clear mission: to make technology a practical tool for solving real problems faced by businesses, government institutions, and communities.
Over the years, Tabaarak ICT has played a transformative role in Somalia’s ICT landscape, spearheading the shift from manual processes to digital systems across key sectors such as governance, finance, education, healthcare, and commerce. By delivering reliable and locally relevant digital solutions, the company has improved efficiency, transparency, accountability, and service delivery within government institutions, while supporting private businesses with enhanced financial management, operational transparency, and growth-enabling technologies.
Beyond systems and software, Tabaarak ICT’s impact has been profoundly human and economic. The company has created employment opportunities for thousands of Somali youth, invested in skills development, and launched initiatives such as the Bile Initiative to prepare university students for the labor market.
The achievement of ISO 9001:2015 certification underscores Tabaarak ICT Solutions’ systematic approach to quality management, customer focus, process efficiency, and continuous improvement—principles that underpin its expanding role in driving digital transformation within Somalia and across the wider region.
Speaking at the event, Gure Abdi, CEO of Tabaarak ICT Solutions, highlighted the company’s long-term vision and strategic direction. He stated:
“From the outset, we defined a clear vision to contribute to Somalia’s transformation. We work closely with the Benadir Regional Administration and the governments of Hirshabelle, Galmudug, and South West State to modernize public-sector operations and digitize revenue collection systems. Our impact extends regionally through the Faras App, which operates across Kenya, Uganda, Ethiopia, and Tanzania, and previously in Sudan. To ensure consistent service delivery, strong customer focus, and continuous improvement, we implemented a robust Quality Management System and achieved ISO 9001:2015 certification in accordance with internationally recognized quality standards.”
Government representatives also praised Tabaarak’s contributions to public-sector reform and service delivery. Isse Gure, Deputy Governor for Administration and Finance of the Benadir Regional Administration, commended the company’s professionalism and its impact on public finance systems:
“Tabaarak works with us on the systems through which we collect public revenues. We witness their professionalism, transparency, and the quality of service they provide to the public. I commend them and congratulate them on achieving the international ISO 9001:2015 certification.”
Members of the academic community likewise recognized the broader significance of this accomplishment. Prof. Mohamud Jimale, from the Center for Postgraduate Studies at Jamhuriya University, emphasized that the certification validates Tabaarak’s real-world impact:
“While the ISO 9001:2015 certification represents important international recognition for Tabaarak ICT Solutions, the true measure of their success lies in the tangible impact they have delivered for the nation—particularly through digitalization initiatives and commendable contributions to the Benadir Region.”
Reflecting on Tabaarak’s role in transforming local government operations, Yusuf Hussein Jimale (Madaale), Former Governor of the Benadir Region, noted the measurable improvements achieved through digitalization:
“We have trusted Tabaarak ICT Solutions to digitalize local government operations, and they have truly exceeded our expectations. Manual cash handling was replaced by a system-based approach, and local government revenues began to increase from that point onward—thanks to Tabaarak’s contribution to this development.”
Attaining ISO 9001:2015 certification reinforces the company’s readiness to scale its solutions, strengthen stakeholder confidence, and deepen its impact across government, business, and regional markets. As Tabaarak ICT Solutions continues to expand its reach, it will also drive innovation across sectors. This certification not only marks compliance, but also serves as a strategic foundation for sustained growth, trust, and excellence in service delivery.